HelixNet: Can HelixNet be deployed on Layer 3 routed networks?
Yes, HelixNet predominantly uses Unicast and can be deployed on routed networks with the following exceptions:
- Link by Name
HelixNet utilizes multicast mDNS to advertise and link by device names. Without multicast capabilities on the network the workaround is that HelixNet endpoints will need to be paired by entering the IP address of the main station the unit needs to connect to for the initial pairing/linking of the endpoint. Unless the main station changes IP addresses, the user stations will connect always to the main station thereafter.
2. HRM / HMS Expansion Mode
Multiple HRM and/or HMS units can be linked to allow for more than 4 keysets for a single user. The Expansion mode relies on the use of multicast and mDNS. Without network support this feature will not be available.
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.