IP CON: How do I activate the licence on a LQ unit


I have ordered the following set of licences for my LQ units (i have 5 units )

4x AGENT-IC8-LQ

4x LQ-SIP-8


Solution: Clear-Com will send you via email one licence code, however you can apply the same code to all your LQ units


Using ONLINE activation mode

You connect LQ#1 unit to a IP network that has internet access

you enters the ticket ID into the LQ CCM

The LQ behind the scene connects via the internet to the Clear-Com licence server

LQ#1 unit will display the following licences are available

1x SIP (bulk) 4 available , 0 used

1x Agent IC (bulk) 4 available , 0 used

You  select

1x SIP

1x Agent IC (bulk)

These are then applied to LQ#1 (and are no longer transferable and this LQ unit is fully loaded)


now connect LQ#2 unit to a IP network that has internet access

you enter the SAME ticket ID into the LQ#2 CCM

LQ#2 unit will display the following licences are available

1x SIP (bulk) 3 available , 1 used

1x Agent IC (bulk) 3 available , 1 used

You  select

1x Agent IC (bulk)

These are then applied to LQ#2 (and are no longer transferable and this LQ unit is fully loaded)


This means the licence (ticket ID) still has the following licences left that you can use on your other 3x LQ units

1x SIP (bulk) 3 available , 1 used

1x Agent IC (bulk) 2 available , 2 used

 Repeat the process for the other LQ units you have and apply the functions required for each LQ unit


Note licences are NOT transferable once applied. The LQ unit  must be returned to the factory if you wish to remove a licence


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