/
How I can verify / set the date and time of the logs, we are apparently having a difference between the "Event Log" and the "Matrix History

How I can verify / set the date and time of the logs, we are apparently having a difference between the "Event Log" and the "Matrix History

Owned by ernie addow
Last updated: Aug 06, 2019 by John Ferrante

Problem

When I check the time stamp on the event log messages in EHX they are different to the actual PC time

Solution


This depends on what version of EHX you are using.

From EHX V10 onward, every time you do any type of download it syncs the Matrix time with the PC time.

You can also manually set the display/ set clock comment in Event log to sync the matrix time with the PC.





Related content

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.