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Matrix: E-Dante card shows poor connection in Dante Controller software

Matrix: E-Dante card shows poor connection in Dante Controller software

Apr 06, 2019
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    Question:  I successfully installed an E-Dante card in my Eclipse HX frame, it is recognized in the E-Dante Controller software, but I have a question on the Ethernet connection.  In the Dante controller software in the network status screen the E-Dante card connection shows up as a red 100Mbps in the status column.  Should I be concerned?
    Answer: This indicates the Network speed of the Ethernet switch deployed is most likely 10/100 Mbps which can be
    acceptable for systems where latency is not an issue. 







    In this case the user may want to change the latency status for the E-Dante card in order to change the Latency Status
    from orange or red to green.  This can be done from the Device view / Device Configuration tab for the E-Dante card to
    a higher latency value until the Latency Status goes back to a green indication. 
    The other option to this issue is to trade out the 10 / 100 Mbps switch to a fast 1Gbps switch which should allow the user to
    select a lower value for latency setting. 

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