IP Concert: How do I upgrade remote Concert 2.7 client users?

Question:  I've successfully upgraded my Concert Server to version 2.7 and all the local Concert Clients in the building.  We have several remote users that don't come in with their laptops and I am wondering if there is a way to remotely upgrade their Concert Clients when they log in?
Answer:  Open the Concert EMS server and scroll down to the "Version" menu option, on the lower section of the Version page displays the Client Version Notification area. This is used to notify connecting clients of available upgrades to the Client software. 
In Minimum Client Version, ensure that the version stated (for example, 2.7.0.1), matches the version of the installer files located within the area specified by Location.  The current Concert client can be found on the Clear-Com web site:  http://www.clearcom.com/software_download/concert/2.7.0/client/
In Location, enter a URL in the form of http://domain/folder. This URL will be included within the Concert Client notification window as shown below:






To register the notification, click Update.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.