/
Matrix: Can I use my Eclipse matrix and dial out using DTMF to a 3rd party telephone hybrid?
Matrix: Can I use my Eclipse matrix and dial out using DTMF to a 3rd party telephone hybrid?
- Administrator
Owned by Administrator
Apr 06, 2019
Yes it is possible to connect to 3rd party telephone hybrids (POTS/ PSTN/ ISDN/ VOIP/ SIP) to your Eclipse matrix and dial out using DTMF tones from the matrix MVX-A16 port.
Note: the 3rd party telephone hybrid must support DTMF decode / encode
Detailed solutionTo produce a DTMF signal from an MVX-A16 card set theport function to a TEL-14, and then latch a key to the port and dial from a panelor use a speed dial. There's no need to connect a TEL-14, it's just a handy wayto make the system behave as you need. Thetrick is to make the Eclipse believe that something is connected, and there aretwo ways of doing that: 1)Turn Hardware Detect (Cards and Ports > Advanced Settings) OFF. Ifyou don't have this option in the ECS / EHX version you're using: 2) From the matrix MVX port . Make a cable with an RJ45 connector that loops back pins 1 to 7, 2 to 8 butleaves the other pins alone. I find the EZRJ connectors (http://ezrj45.com/ezrj45plugs.php?gclid=CNW35ob-vrkCFSlo7AodxhUAqg)make this easier to achieve.The other RJ45 pins 3+6 and 4+5 are the balanced 4wire audio lines to/ from the matrix
Note: the 3rd party telephone hybrid must support DTMF decode / encode
Detailed solutionTo produce a DTMF signal from an MVX-A16 card set theport function to a TEL-14, and then latch a key to the port and dial from a panelor use a speed dial. There's no need to connect a TEL-14, it's just a handy wayto make the system behave as you need. Thetrick is to make the Eclipse believe that something is connected, and there aretwo ways of doing that: 1)Turn Hardware Detect (Cards and Ports > Advanced Settings) OFF. Ifyou don't have this option in the ECS / EHX version you're using: 2) From the matrix MVX port . Make a cable with an RJ45 connector that loops back pins 1 to 7, 2 to 8 butleaves the other pins alone. I find the EZRJ connectors (http://ezrj45.com/ezrj45plugs.php?gclid=CNW35ob-vrkCFSlo7AodxhUAqg)make this easier to achieve.The other RJ45 pins 3+6 and 4+5 are the balanced 4wire audio lines to/ from the matrix
, multiple selections available,
Related content
Generic 4-Wire Connection
Generic 4-Wire Connection
More like this
Matrix: I want to dial out via 3rd party telephone hybrid from my Eclipse Matrix
Matrix: I want to dial out via 3rd party telephone hybrid from my Eclipse Matrix
More like this
Matrix: How do I connect an EF-701M to an Eclipse matrix
Matrix: How do I connect an EF-701M to an Eclipse matrix
More like this
Matrix: Can the TEL-14 telephone hybrid work as stand alone unit
Matrix: Can the TEL-14 telephone hybrid work as stand alone unit
More like this
Matrix: How Many ports on Eclipse-Pico / E-32 ports are DTMF enabled?
Matrix: How Many ports on Eclipse-Pico / E-32 ports are DTMF enabled?
More like this
Can I Connect a Trilogy Gemini to an Eclipse HX Matrix?
Can I Connect a Trilogy Gemini to an Eclipse HX Matrix?
More like this
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.