Agent IC: Agent-IC App technical info

Agent-IC App technical info ( Agent-IC version 2.5)

Applies to Agent-IC connecting to Eclipse-HX systems running Ver12 (and  earlier)          

Eclipse HX System Frame:
   - Eclipse-HX Delta
   - Eclipse-HX Median
   - Eclipse-HX Omega

Platforms Supported:
Please check App Store for latest compatibility information.
iPhone 4S, 5, 5S, 5C, 6, 6+
iPad 2, 3, 4
iPad Air 1, 2
iPad Mini 1, 2, 3
iPod Touch 5G

Android version 5 or higher 

iOS Version: 8.0  >
EHX Version: 8.5 >
Keys Per Page:

4+ Reply Key: iPhone 4S, 5, 5S, 5C, 6; iPod Touch 5G

5+ Reply Key: iPhone 6+

15+ Reply Key: iPads with screens <10 inches

23+ Reply Key: iPads with screens >10 inches 

Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: 140kb/s, bi-directional per client (with silence suppression disabled)
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: From Matrix to Agent-IC: 150ms From Agent-IC to Matrix: 90ms
Audio Codec: G.722 (7.4 K/Hz audio bandwidth)
Audio Encryption: AES-128
Local Mix Level Control: Yes
Mic Mute and LS Cut: yes
Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.
Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support: Yes
International Character Set:
Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana


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