/
Matrix: Error when importing a ECS config into EHX v7.5

Matrix: Error when importing a ECS config into EHX v7.5

Apr 06, 2019

Ineed to make an EHX upgrade from 5.2.4 to 7.5 for a customer ..having some troubles importing the map into 7.5
Answer: This is an import bug on EHXv7.5, triggered by the presenceof a config copy inside the same project (“Equip” and “Equip (copy)”). If youdelete one of them, the project imports fine

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.