/
Matrix: My VSM / Axon automation system has stopped talking to the Clear-Com after upgrade to EHX V9.0 Rev B
Matrix: My VSM / Axon automation system has stopped talking to the Clear-Com after upgrade to EHX V9.0 Rev B
Following the EHX release for V9.0 rev B (and later) , a matrix passcode is now required to allow 3rd party automation systems like VSM, Tallyman, Axon, BNCS and others to work with the Clear-Com matrix
This change allows better policing of Clear-Com customers who are using our HCI API.
Please contact your Clear-Com service team and provide your matrix ID to allow us to generate the passcode.
This change allows better policing of Clear-Com customers who are using our HCI API.
Please contact your Clear-Com service team and provide your matrix ID to allow us to generate the passcode.
Related content
Matrix: EHX (all versions) fail to run after Windows 10 Anniversary Update 2016 and Win 7&8 update 2017
Matrix: EHX (all versions) fail to run after Windows 10 Anniversary Update 2016 and Win 7&8 update 2017
More like this
Matrix: Installing EHX 8.5.2 and gets an error message. "Object reference not set to an instance of an object."
Matrix: Installing EHX 8.5.2 and gets an error message. "Object reference not set to an instance of an object."
More like this
Matrix: EHX 8.8 crashing on launch
Matrix: EHX 8.8 crashing on launch
More like this
Matrix: Does EHX software / firmware support older Clear-Com Legacy panels?
Matrix: Does EHX software / firmware support older Clear-Com Legacy panels?
More like this
Matrix: Agent-IC/Station-IC Password Length
Matrix: Agent-IC/Station-IC Password Length
More like this
Matrix: How to obtain EHX logs from the client server
Matrix: How to obtain EHX logs from the client server
More like this
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.