Matrix: My VSM / Axon automation system has stopped talking to the Clear-Com after upgrade to EHX V9.0 Rev B

Owned by Administrator
Apr 06, 2019
1 min read
Following the EHX release for V9.0 rev B (and later) , a matrix passcode is now required to allow 3rd party automation systems like VSM, Tallyman, Axon, BNCS and others to work with the Clear-Com matrix 
This change allows better policing of Clear-Com customers who are using our HCI API. 
Please contact your Clear-Com service team and provide your matrix ID to allow us to generate the passcode. 

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