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IP Concert: Concert Intercom panel contact key types

IP Concert: Concert Intercom panel contact key types

Apr 06, 2019

Question:  I've configured multiple contacts on our Concert 2.7 server, I've opened the contacts list and populated the intercom panel option with contacts.  I've noticed that some of the contacts show up as green / red buttons and some show up as solid yellow buttons with a small telephone icon in the corner of the button.  What is the difference in these two button types?
Answer:  The Intercom Panel supports four pages of user-defined keys (24 to a page). To go to other pages, click the page tabs at the top of the panel screen.
To add a contact to the Intercom Panel:
1. In the Client console, select the contact.
2. Drag-and-drop the contact onto an available (blank) key in the panel.
The contacts are displayed in the panel as shown in the diagram below:










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