HelixNet PL: Can I attach a relay to the Stage Announce button activation?

Question:  I'm configuring a HelixNet 4 channel base station so that when I press the Stage Announce (SA) button I can get an associated relay closure to take place.  In the menus I can setup relay activations with the Talk or Call keys for channels 1 through 4.  The SA and All Talk keys are not listed, is this correct?  Is there an option to program the SA key activation with a relay closure? 
Answer:  Unfortunately the only available keys on the front panel programming of the HelixNet base station running version 1.0 firmware that allow the user to stack a relay onto are the Call and and Talk keys for each of the 4 channels.  The upcoming HelixNet 1.1 firmware release will have the capability of assigning one of the base station's onboard relays to the the Stage Announce button. 

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.