Matrix: EHX (all versions) fail to run after Windows 10 Anniversary Update 2016 and Win 7&8 update 2017

Following the recent rollout of the Microsoft Windows 10 (Win 10) anniversary update. There have been a number of field issues reported regarding EHX running on PCs that have been updated with the Windows 10 anniversary update. On investigation, this Windows update also impacts the FreeSpeak 2 Diagnostics Tool, preventing it from starting up.
A Clear-Com Hot fix tool is available to help those customers that are experiencing problems.
Please attached for details on how to download and install the patched file
- Solution update 12-Sept-16. Please Note the recently released EHX v8.7 already contains this fixed 
If you have any issues please contact Clear-Com Tech Support
keywords
hotfix tool
Installing EHX 8.5.2 and gets an error message. "Object reference not set to an instance of an object."
  File Modified

File 1996_CC_HotFix.zip CC_HotFix.zip

Apr 06, 2019 by Administrator

PDF File 4145_HOT FIX_24_Aug_17_Windows10_and_7_UpdateV3.pdf HOT FIX_24_Aug_17_Windows10_and_7_UpdateV3.pdf

Apr 06, 2019 by Administrator

File CC_HotFix.zip CC_HotFix.zip

Apr 06, 2019 by Administrator

PDF File HOT FIX_24_Aug_17_Windows10_and_7_UpdateV3.pdf HOT FIX_24_Aug_17_Windows10_and_7_UpdateV3.pdf

Apr 06, 2019 by Administrator