/
Matrix: EHX 8.0 upgrades on V-Series panels via firmware upgrader or TFTP GUI
Matrix: EHX 8.0 upgrades on V-Series panels via firmware upgrader or TFTP GUI
- Administrator
Owned by Administrator
Apr 06, 2019
Please note that if a user is upgrading from a previous version of EHX version 7.6.0 or lower to version 8.0 V-Series IP panel settings in the panel local menus will not be retained when upgrading the application firmware via the EHX firmware upgrader or manually using the TFTP GUI terminal program.
It is advised that if a user has IP enabled panels on their system that they capture the IP panel information prior to starting the EHX upgrade process as the panels will need to be reprogrammed after the upgrade. The local menu on an IP panel will have one new setting:
LOCAL MENU --> IP SETUP --> NET SETUP --> DNS / IP:
DNS / IP --> Used to switch between DNS and IP server modes. In DNS server mode, you can enter a login name for the IVC server that the panel connects to. In IP server mode you must enter the IP address of the IVC server.
Note: Users connecting V-Series to MVX-A16 Mk 1 or Mk 2 cards do not have to reset any local menu IP settings.
It is advised that if a user has IP enabled panels on their system that they capture the IP panel information prior to starting the EHX upgrade process as the panels will need to be reprogrammed after the upgrade. The local menu on an IP panel will have one new setting:
LOCAL MENU --> IP SETUP --> NET SETUP --> DNS / IP:
DNS / IP --> Used to switch between DNS and IP server modes. In DNS server mode, you can enter a login name for the IVC server that the panel connects to. In IP server mode you must enter the IP address of the IVC server.
Note: Users connecting V-Series to MVX-A16 Mk 1 or Mk 2 cards do not have to reset any local menu IP settings.
, multiple selections available,
Related content
Matrix: If I upgrade V-Series panels via the firmware updater from v3.11 to v3.18 will I lose my IP settings?
Matrix: If I upgrade V-Series panels via the firmware updater from v3.11 to v3.18 will I lose my IP settings?
More like this
Matrix: Can I change the IP address on a IP panel via ECS or EHX software and or locally at the panel?
Matrix: Can I change the IP address on a IP panel via ECS or EHX software and or locally at the panel?
More like this
Matrix: If I manually upgrade the firmware on a V-Series panel will the IP settings remain intact?
Matrix: If I manually upgrade the firmware on a V-Series panel will the IP settings remain intact?
More like this
EHX: IVC IP Protocol - Port 6001 - IP Panels
EHX: IVC IP Protocol - Port 6001 - IP Panels
More like this
Matrix: Will a V-Series IP enabled panel seemlessly go back and forth between MVX-A16 ports and Ethernet IP mode?
Matrix: Will a V-Series IP enabled panel seemlessly go back and forth between MVX-A16 ports and Ethernet IP mode?
More like this
Matrix: On a new EHX 8.5.1 Eclipse frame what is the default IP address?
Matrix: On a new EHX 8.5.1 Eclipse frame what is the default IP address?
More like this
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.