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Helixnet: HMS-4X not booting - USB Recovery process

Helixnet: HMS-4X not booting - USB Recovery process

Jul 09, 2021

An HMS station going "Stage 1... Stage 2... Initializing.." and suck there for more than a minute requires recovery procedure
(the application has failed to start and the flash memory has somehow got corrupted).
Normally a booting HMS main station requires 1 minute for erasing/resetting Non-Volatile memory. Otherwise Initializing Stage should not last more than 10 seconds before App init appears on the screen
Recovery procedure is pressing HSet button +Main vol +PGM vol , release HSet only.
(this process assumes the main station is using Boot code 3.0.3 ):
Connect a USB stick into the MICRO USB connector 
* USB Boot requires a USB drive with "npl.ccb" in the root directory,
(you can rename the current xxx.ccb file to npl.ccb)
* Select USB boot method.
* The HMS will load the npl.ccb file into RAM and run from it.
*Once the HMS is running a normal upgrade from either CCM or front panel is still required to properly write the image in Non-volatile memory.
* In either case if the config files are corrupted it might still get stuck because the config files are kept in Non-volatile memory. Additional steps will be required than.
SEE ATTACHED DOCUMENT FOR MORE INFORMATION AND LINKS TO:  the .ccb file, a video to show the proper button pushing procedure and advice of preferred USB sticks to use. 

  File Modified

PDF File HelixNet micro USB revival technique with links.pdf HelixNet micro USB revival technique with links.pdf

Apr 06, 2019 by Administrator

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