Wireless: Iso function not working on BP210 unit
Customer has both v1and v2 BP210s, The v2s can have the ISO disabled and then enabled. However, once the ISO is disabled on the v1s then it can’t be enabled. Does this seem correct and is there a fix for it – firmware upgrade maybe?
Solution: Yes there is a fix for it We need to exchange the main board in the BPs. Units need to go back a Clear-Com service center for the main board to be exchanged
For this ISO bug even If the unit is out of warranty .. we will exchange the board FOC They just need to pay for the transport cost to / from the Clear-Com service center
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.
We are looking for your help! Please consider sharing your stories, update an old solution or help us with a new one. Follow this link to share!