/
Matrix: What are the IP panel / IVC-32 error codes for an IP panel
Matrix: What are the IP panel / IVC-32 error codes for an IP panel
Listed below are some of the most commonly seen messages for an IP enabled V-Series panel running the current v5.2 / v7.5 panel firmware.
See attached
Logging in to a EHX / ECS IVC-32 card:
*Waiting for Eclipse
*Connecting
*Info 3:0 Connecting (panel goes online after this message is displayed)
*Err 21 Remote offline (panel tries to connect but fails and then shows connecting > then remote offline... Try changing the connection type to LAN or WAN or Internet)
Password Issues:
*Err 14 Bad Password (check ECS / EHX and or panel for correct password)
*Err 21 Remote offline
User ID Issues:
*Login user "user name" denied (insert panel user name in quotes, check ECS / EHX or panel for correct user ID information)
IP Address Issues:
*Err 4:3 Media Busy (duplicate / wrong IP address assigned to panel)
*IVC Server not found (IVC-32 address on panel incorrect)
See attached
Logging in to a EHX / ECS IVC-32 card:
*Waiting for Eclipse
*Connecting
*Info 3:0 Connecting (panel goes online after this message is displayed)
*Err 21 Remote offline (panel tries to connect but fails and then shows connecting > then remote offline... Try changing the connection type to LAN or WAN or Internet)
Password Issues:
*Err 14 Bad Password (check ECS / EHX and or panel for correct password)
*Err 21 Remote offline
User ID Issues:
*Login user "user name" denied (insert panel user name in quotes, check ECS / EHX or panel for correct user ID information)
IP Address Issues:
*Err 4:3 Media Busy (duplicate / wrong IP address assigned to panel)
*IVC Server not found (IVC-32 address on panel incorrect)
Looking for labels? They can now be found in the details panel on the floating action bar.
Related content
Matrix: IVC-32 IP card properties screen options
Matrix: IVC-32 IP card properties screen options
More like this
Matrix: Why does the Eclipse IP devices page sometimes not reflect the IP clients (Agent-IC and IP V-series panels) which are known to be connected to the IVC-32 card?
Matrix: Why does the Eclipse IP devices page sometimes not reflect the IP clients (Agent-IC and IP V-series panels) which are known to be connected to the IVC-32 card?
More like this
Matrix: IP Panel setup - Panel ID character string information
Matrix: IP Panel setup - Panel ID character string information
More like this
Matrix: V-Series IP panel connected to IVC-32 card, but panel display says "Err 14 Bad Password" and won't connect .
Matrix: V-Series IP panel connected to IVC-32 card, but panel display says "Err 14 Bad Password" and won't connect .
More like this
Matrix: IVC-32 TCP/UDP Ports Available
Matrix: IVC-32 TCP/UDP Ports Available
Read with this
Matrix: How do I connect / program a V-Series panel via IP to my Eclipse frame?
Matrix: How do I connect / program a V-Series panel via IP to my Eclipse frame?
More like this
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.