Helixnet: Why does my HelixNet Belt Pack say "Loading" ?

This is a known issue that will be fixed in coming iterations.
If the BP was previously connected to adifferent base, with a different set of channel names, the BP says "Loading...". while it tries to resolve the old channels names stored in its local memory to the new channel names that the basestation its now connected to is using
To fix this, simply program onto the BP keys.. channels which are available from the basestation the BP is currently connected to  and it will work fine... or re-link to the other base that the BP may have been attached to previously throughlinking.or reset the BP to default and it will load the first 2 channels from the basestation it is currently connected to 

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.