/
Matrix: How do I access the firmware report in ECS 5.1.3 software?
Matrix: How do I access the firmware report in ECS 5.1.3 software?
The ECS 5.1.3 firmware report can be accessed when the ECS 5.1.3 software has a valid configuration file open.
To access the firmware report go to the menu bar on the right hand side and select the "Matrix Hardware" option from the Setup Eclipse section:

This will open the Matrix Hardware screen, once it is open, scroll to the bottom section of the screen to the dark blue area. Locate the "Online Configuration" tab and click on it.

Locate the "Firmware Report" button and click on it to open the firmware report screen.
The firmware report will display the following parameters of the system:

This screen can be saved as a text file by clicking on the "Export To File" button. The file can then be emailed, opened with Word pad or Note pad.
To access the firmware report go to the menu bar on the right hand side and select the "Matrix Hardware" option from the Setup Eclipse section:
This will open the Matrix Hardware screen, once it is open, scroll to the bottom section of the screen to the dark blue area. Locate the "Online Configuration" tab and click on it.
Locate the "Firmware Report" button and click on it to open the firmware report screen.
The firmware report will display the following parameters of the system:
- Software Version
- IP Address of Frame
- Configuration name
- Frame Cards (Processor Cards / MVX-A16 cards / E-QUE & IVC-32 cards / E-FIB cards
- Connected Panels (ICS legacy panels / i-stations / V-Series Panels)
This screen can be saved as a text file by clicking on the "Export To File" button. The file can then be emailed, opened with Word pad or Note pad.
Looking for labels? They can now be found in the details panel on the floating action bar.
Related content
Matrix: Can I get the firmware version of the Eclipse Pico frame via the front panel display?
Matrix: Can I get the firmware version of the Eclipse Pico frame via the front panel display?
More like this
Matrix: Matrix +3 Software / Firmware updater release history
Matrix: Matrix +3 Software / Firmware updater release history
More like this
Matrix: How do I locate the Matrix Dongle ID (Hardware ID) number on a Eclipse frame?
Matrix: How do I locate the Matrix Dongle ID (Hardware ID) number on a Eclipse frame?
More like this
Matrix: Eclipse Matrix new CPU MKII (CPU E208)
Matrix: Eclipse Matrix new CPU MKII (CPU E208)
More like this
Matrix: Does EHX software / firmware support older Clear-Com Legacy panels?
Matrix: Does EHX software / firmware support older Clear-Com Legacy panels?
More like this
Eclipse Matrix - obtaining stack traces
Eclipse Matrix - obtaining stack traces
More like this
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.