/
Concert: I have installed Concert on a VM machine but the client is not connecting.

Concert: I have installed Concert on a VM machine but the client is not connecting.

Apr 06, 2019

You can check these settings on the virtual machine: -     Turn off the firewalls in Windows and on the virtual machine:o   Go to System Admin Security level and Firewall and check that in both tabs the options are off. -     Verify that IP address of the VM is on the same subnet that the Windows machine:o   System  admin  network  edit (it is possible that you may have to disable and enable the network adapter to make the changes.o   It'll be necessary to reboot the VM after the changes have been applied. -     Verify that the network adapter is configured as “Bridged” and select  the “Replicate…” option o   Virtual machine  settings  hardware  network adaptero   It'll be necessary to reboot the VM after the changes have been applied. When you open the web browser to work on the concert server, look on the users table and retype the password for the user, that way you will be sure of what the password is instead of using the default one. On the concert client, make sure to type in the Ip address of the server (same as eth 0) and type in the new user data that you have prepared.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.