Wireless: Does Clear-Com have any recommendations about installing a WiFi infrastructure for Agent IC deployment?
We have limited experience installing WiFi systems and recommend that customers seek the advise of professional IT department / companies that have experience in this field.
We can offer some very general / generic recommendations. We strongly advise customers to read on best practices in the industry this install guide from Cisco offers a lot of good information as a starting point : http://www.cisco.com/c/en/us/products/collateral/wireless/aironet-1250-series/design_guide_c07-693245.pdf
see attached
General information - Stick to same type and brand ofWIFI router.- Don’t mix 802.1 b,g, n and ac(Recommend to set all routers to 802.11ac)- Be aware that Clear-Com Agent-IC adds aconsiderable amount of latency so talking next (or close to next) to each othermay not be a good user experience.- Use QOS to give priority on dataon port 6001.- Perform a WIFI Channel usagesurvey in the area where Agent IC is going to be used.