LQ: I see 5ms audio gaps between audio sent from an audio generator to the LQ master and the audio received at the LQ member. Why is this?

Occasionalaudio gaps of 5ms in their setup are either adjustments to jitter buffers or amissed read/write cycle of the audio driver.
 InHigh network quality we aggressively try to minimize latency and run the jitterbuffer as low as possible (5ms is the target). When there is speech, you don’thear it because we try to adjust during silences. When you have a tone you cansee the occasional gap. Trying with a Balancednetwork quality (jitter buffer adjustments) would increase latency butshould get rid of those gaps.  I votejitter buffer adjustments Amissed read/write cycle of the audio driver could be happening is for somereason if the unit is very busy. The logs don’t indicate that units are busy.The only noteworthy log is that they are DHCP with no DHCP server so goinglink-local. In that mode both LQs are trying to reach a DHCP server every 3seconds. But that does not make the unit busy.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.