/
Wireless: One of our DX200 base stations has a 60 Hz hum when the front panel headset mic switch is engaged.

Wireless: One of our DX200 base stations has a 60 Hz hum when the front panel headset mic switch is engaged.

Apr 06, 2019

Question: One of our DX200 base stations has a 60 Hz hum when the front panel headset mic switch is engaged. This hum is reduced if I touch the chassis and eliminated if I ground the chassis.

Answer: It’s not surprising that you have a 60 Hz hum that goes awaywhen you ground the base. There is a ground lug provided at the rear of thebase for just that purpose. Our bases are designed with a floating ground. Youwill not achieve proper grounding simply by mounting the base in a rack. The basechassis must be grounded by way of the provided ground lug in the rear.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.