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Matrix: How can I tell if an i-station panel has Matrix +3 firmware installed?

Matrix: How can I tell if an i-station panel has Matrix +3 firmware installed?

Apr 06, 2019

Question:  I have purchased several used i-stations for use with my Matrix +3 frame, when I plug them in to my frame they don't respond to the port programming and the displays simply say "No Connection to Eclipse", are the panels compatible with my Matrix +3 frame?
Answer: The simplest way to check, is to power up the I-station and NOT connect it to the frame. If the I-station display reads "No Connection to Matrix" - then it can be connected to MTX+3 frames (as long as the panel firmware matches the matrix firmware version)
If the I-station display reads "No Connection to Eclipse" - then it can only be connected to Eclipse frames

 I-stations will connect to a frame that has the same version firmware, that is an Eclipse panel can only connect to an Eclipse frame and a Matrix +3 panel can only connect to a Matrix +3 frame.  An I-station that displays the message "No Connection to Eclipse" is only capable of connecting to an Eclipse frame.  See the picture below:











To further verify this power cycle the panel, when it goes through the reboot process the display should show
the firmware version for a short period of time before displaying the "No Connection to Eclipse"
See picture below:











In order for the Matrix +3 frame to use these panels the user would have to use a terminal program to reprogram the i-station with Matrix +3 firmware that matches the Matrix +3 frame's firmware version.  The i-station serial.s19 file can be found on the www.Clearcom.com support web page along with Tera Term terminal application and instructions for updating the firmware on the panel.







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