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Matrix: After upgrading to EHX V7.. the System reports matrix to be a Median, although everything is set as Omega

Matrix: After upgrading to EHX V7.. the System reports matrix to be a Median, although everything is set as Omega

After upgrading to EHX V7..  the System reports matrix to be a Median, although everything is set as Omega
In the EHX v7 upgrade manual itexplains how to set the correct matrix type : see attached 

Setting the matrix typeThe Eclipse HX-Median and Eclipse HX-Omega matrix frames run common software, which means that when you upgrade the application code for the CPU card, the CPU card cannot automatically distinguish between the two matrix types. You must therefore set the matrix type in EHX.Note:The Eclipse HX-PiCo runs its own matrix-specific software, and will always identify itself as an Eclipse HX-PiCo on hardware discovery. There is therefore no requirement to set the matrix type for the Eclipse HX-PiCo.
  File Modified

PDF File EHX setting matrix type.pdf EHX setting matrix type.pdf

Apr 06, 2019 by Administrator

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