/
Matrix: Can I import a linked Eclipse configuration layout with E-FIB fiber cards from ECS 4.2 or 5.1 into ECS 5.2?

Matrix: Can I import a linked Eclipse configuration layout with E-FIB fiber cards from ECS 4.2 or 5.1 into ECS 5.2?

Apr 06, 2019

Question:  I'm upgrading two Eclipse 4.2 frames linked together via E-FIB cards to version 5.2.4.  When I try to import the configuration layout into ECS 5.2.4 the import stops in mid download and the following message is displayed: 
Unable to load type.  Eclipse Client Classes.  Networking Network Definition required for deserialization.
How should I proceed?  Do I have to rebuild both configuration layouts?
Answer:  The best way to proceed with this is to import the exported .ccn file from ECS 4.2 into ECS 5.0. Once this is done save the linked set in ECS as another .ccn file, then import this saved configuration layout into ECS 5.2.4 to complete the import of the configuration.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.