HelixNet: Can I upgrade a HMS-4X v3 main station from the CCM browser?
In order to upgrade your HMS-4X main station, you will need to import the upgrade file provided by Clear-Com. You
will do this from the Home / General / Upgrade page. A linked HelixNet Main Station must be upgraded from the
host device.
When upgrading your Main Station, any units connected to it (Remote Stations, Speaker Stations and beltpacks)
will also be upgraded. Please make sure you wait until total upgrade is complete. Only the Computer to HelixNet
Main Station transfer is shown in this screen. Please check progress of additional devices on the device menu screens.
1) Navigate to Home > General in the CCM.
2) Expand the Upgrade option (click on ‘+’).
3) Click Select File and navigate to the upgrade file (.gz extension). Select the upgrade file to upload it.
4) When the upgrade file is loaded, Upgrade will light up. When this happens, click on it to upgrade. When the upgrade
is finished, the unit will reboot by itself.
Note: the Current upgrade file (.gz extension) can be downloaded from the Clear-Com website Support / Downloads / HelixNet page:
http://www.clearcom.com/support/helixnet
will do this from the Home / General / Upgrade page. A linked HelixNet Main Station must be upgraded from the
host device.
When upgrading your Main Station, any units connected to it (Remote Stations, Speaker Stations and beltpacks)
will also be upgraded. Please make sure you wait until total upgrade is complete. Only the Computer to HelixNet
Main Station transfer is shown in this screen. Please check progress of additional devices on the device menu screens.
1) Navigate to Home > General in the CCM.
2) Expand the Upgrade option (click on ‘+’).
3) Click Select File and navigate to the upgrade file (.gz extension). Select the upgrade file to upload it.
4) When the upgrade file is loaded, Upgrade will light up. When this happens, click on it to upgrade. When the upgrade
is finished, the unit will reboot by itself.
Note: the Current upgrade file (.gz extension) can be downloaded from the Clear-Com website Support / Downloads / HelixNet page:
http://www.clearcom.com/support/helixnet
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