/
Wireless: FreeSpeak BPs losing connection when moving around
Wireless: FreeSpeak BPs losing connection when moving around
By Administrator
Apr 06, 2019
Customer has rechecked antenna placements and cabling no error found There are no external DECT RF sources causing interference
Following onsite visit - 2 faulty antennas were located - both antennas would go-online for a number few minutes - hence BPs would log into those antennas. then the antennas would reset and drop the BPs , making them "search" for a new antenna.
Tip: if you check the front Antenna LED status vs. the basestation LCD antenna status screen - and see that the number of status LEDs is different to that shown on the LCD , then this is an indication that one or more of your antennas may have an h/w fault and need to be repaired.
The LED is showing E1 / dect sync data link connection - which is a low level h/w status and can be "TRUE" even if the antenna is not actively talking to the basestation The LCD screen is showing hi-level communication between the antenna and the basestation - which proves the antennas is receiving and sending data-packets back to the basestation.
Following onsite visit - 2 faulty antennas were located - both antennas would go-online for a number few minutes - hence BPs would log into those antennas. then the antennas would reset and drop the BPs , making them "search" for a new antenna.
Tip: if you check the front Antenna LED status vs. the basestation LCD antenna status screen - and see that the number of status LEDs is different to that shown on the LCD , then this is an indication that one or more of your antennas may have an h/w fault and need to be repaired.
The LED is showing E1 / dect sync data link connection - which is a low level h/w status and can be "TRUE" even if the antenna is not actively talking to the basestation The LCD screen is showing hi-level communication between the antenna and the basestation - which proves the antennas is receiving and sending data-packets back to the basestation.
, multiple selections available,
Related content
Why doesn't my FSII BP connect to a closer Transceiver antenna?
Why doesn't my FSII BP connect to a closer Transceiver antenna?
More like this
Arcadia : Call light on FSII BP is always flashing (blinking)
Arcadia : Call light on FSII BP is always flashing (blinking)
More like this
CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT
This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..
The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.