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My Tempest BP does not connect to base and doesn't display the Radio Version

My Tempest BP does not connect to base and doesn't display the Radio Version

Issue: No Radio Version on Tempest Beltpack

Note:

In the BP's Main Menu, go to <Belt Settings>, <Tech Menu>, and <Diagnostics>.

Confirm that the RADIO VERSION is displayed (1.15 or 1.18, etc.)

If not displayed, either the radio module is not functioning properly or it has become disconnected from the internal antenna.

Updates:

Clear-Com no longer carry or service Tempest products.

Please kindly visit Tempest Wireless directly for purchases of parts, support and repair services under Pliant Technologies, LLC.

Website: https://plianttechnologies.com/

Pliant Technologies, LLC
205 Technology Parkway
Auburn, AL 36830 USA
Phone: +1.334.321.1160
Fax: +1.334.321.1162

What Can I Do Next?

Please return it for repair.

First generate an RA number from Clear-Com Tech support (+1 510-337-6600   select option #2)

Then fill out the TEMPEST RIF and send it in to the Alabama facility for repair.



Updates:

Clear-Com no longer carry or service Tempest products.

Please kindly visit Tempest Wireless directly for purchases of parts, support and repair services under Pliant Technologies, LLC.

Website: https://plianttechnologies.com/

Pliant Technologies, LLC
205 Technology Parkway
Auburn, AL 36830 USA
Phone: +1.334.321.1160
Fax: +1.334.321.1162


Tempest Beltstation Spare Parts List:

https://plianttechnologies.com/products/tempest-legacy/tempest-2-4ghz-4-channel-beltstation.html



The above link is for 4 channel BP, for any other parts, go to the Tempest product page and click on "BUY PARTS" to see what is available:

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