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Is a dongle ID# (system ID) code required for HMS-24-UG (upgrade)?

Is a dongle ID# (system ID) code required for HMS-24-UG (upgrade)?

Yes, it is required for any type of license concerns. To find the dongle ID (system ID#) on your HMS base see below.

From the CCM:

Make the following menu selections: device=> General=> License=> System

From the front panel:

Select and follow the cascading LCD display options: Menu => Administration => License => Current

 

To purchase the HMS-24-UG we require the Helixnet System ID , in order to generate passcode

 

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