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Matrix: How do I find the MAC address on Clear-Com IP enabled products?

Matrix: How do I find the MAC address on Clear-Com IP enabled products?

Apr 06, 2019

You can get the MAC address of any IP device connected on the same LAN as your PC by using the ARP command from a DOS window on your PC.
Go to Windows > start > Run and type CMD
1.)  When the DOS style window opens type the command ‘arp -d’ (note there is a space between arp & -d)to clear the current table.
2.)  Then PING the Eclipse Pico frame (or any other Clear-Com device) with the DOS command ‘PING xxx.xxx.xxx.xxx’ where xxx.xxx.xxx.xxx is the IP address of the
      IP enabled Clear-Com product (Eclipse Matrix, IVC-32 card, IP-Panel, FS base2, HelixNet, LQ etc).
3.)  Then type the command 'arp -a' this will display a table which shows IP addresses and their MAC address. 
















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