HelixNet: CCM web browser save and restore functions

From the HelixNet CCM browser Home  page this is where you will save the roles and channels configured on your
system to an external storage device. Clicking the green Save button will cause a backup file to be saved to the download
directory. From there it can be renamed and saved as required.  Saved files can be stored on the PCs directories or
onto a memory stick. Saved files contained all system settings including the default local configuration and any custom user
roles for the base and connected hardware (HBP-2X beltpacks, HKB-2X speaker stations and HRM-4X remote bases). 



















When restoring configured roles and channels from an external file, clicking on the red Restore button will allow you
to navigate to the location of the saved file. The file has a .cca extension. Select the file to restore it. If the restore is
successful you will see a ‘successfully restored’ message.
Saved HelixNet CCM files are formatted with the base station host name and date, for example you see the save file
that looks like this:  HMS-4X_1d4700_2016-09-26.cca


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