We are looking for your help! Please consider sharing your stories, update an old solution or help us with a new one. Follow this link to share!

Clear-Com Solution Finder Home

Solution Finder

All content
Space settings

Clear-Com Main Website
Clear-Com Main Website
This trigger is hidden
Contact Clear-Com
Contact Clear-Com
This trigger is hidden
How-to articles
How-to articles
This trigger is hidden
Troubleshooting articles
Troubleshooting articles
This trigger is hidden

Results will update as you type.

•
Matrix: Are the CCI-22 rear panel DB-9 connectors wired in parallel?
•
Matrix: Are the Eclipse crosspoint viewer input / output level adjustment settings retained on a "BLACK" reset?
•
Matrix: Are the Eclipse frame rear panel MVX-A16 cards "Hot Swappable"?
•
Matrix: Are the Trunking comfort tone ports part of the 240 port limit?
•
Matrix: Are the V-Panel rocker switch / pushbutton LCD display sections field replaceable?
•
Matrix: Are V-Series pushbutton/lever key or rotary panels compatible with Matrix +3?
•
Matrix: Are V-Series Rotary Panels equipped / enabled for IP use?
•
Matrix: Audio trunking cable wiring for Eclipse / Matrix +3 frames
•
Matrix: Can a IMF-1 interface frame work with a Matrix +3 frame?
•
Matrix: Can a Matrix +2 panel connect to a Matrix +3 frame?
•
Matrix: Can a Matrix +2 version ICS-62 panel work on a Matrix +3 frame?
•
Matrix: Can a Matrix +3 interface work with a Matrix +2 frame?
•
Matrix: Can a MTX+3 Panel tell me what version of firmware / software the frame is using?
•
Matrix: Can an E-QUE card in splitter mode support direct connection of a CEL-TA on ports 1 and 5?
•
Matrix: Can ECS software detect an i-station with 3 or less display key modules?
•
Matrix: Can I access logic input 3 and 4 on a V-Series panel directly or from ECS 5.2?
•
Matrix: Can I access remote Global IFB sources / destinations in a intelligently linked Eclipse System?
•
Matrix: Can I activate / deactivate V-Series panel Listen Again feature from the panel?
•
Matrix: Can I add a foot switch to an Eclipse 1RU V-Series panel to activate talks via the footswitch?
•
Matrix: Can I adjust crosspoint levels and or disable / kill a crosspoint from the ECS crosspoint map?
•
Matrix: Can I adjust IFB dimming in PM Pro IFB assignment mode?
•
Matrix: Can I adjust the audio source levels in PM PRo IFB assignment mode?
•
Matrix: Can I assign multiple sources to an IFB talent or Telephone IFB destintation?
•
Matrix: Can I attach any expansion panel to an ICS-2003 panel?
•
Matrix: Can I bring in Skype computer audio into a Matrix Frame port?
•
Matrix: Can I bundle groups of channels in Dante Sound Controller?
•
Matrix: Can I change configurations on a M+3 frame using an ICS-2002 / ICS-2003 panel?
•
Matrix: Can I change IFB settings in PM Pro?
•
Matrix: Can I change the arrangements of tabs in EHX / display more than one tab at a time?
•
Matrix: Can I change the canvas background image of the PM Pro v8.5 screen?
•
Matrix: Can I change the IP address on a IP panel via ECS or EHX software and or locally at the panel?
•
Matrix: Can I change the User ID settings on a V-Series IP panel from software only?
•
Matrix: Can I configure my Dante devices with static IP addresses?
•
Matrix: Can I connect a 4 port V3R-FX Optocore unit to a 8 port X6R-FX Optocore unit?
•
Matrix: Can I connect a standard wired electret microphone directly to a V-Series panel?
•
Matrix: Can I connect an MVX-A16 card port output directly to an IFB earpiece?
•
Matrix: Can I connect two ICS-22 panels together without an Eclipse frame?
•
Matrix: Can I connect V-series Panels with coax interface via LAWO infrastructure
•
Matrix: Can I copy / paste ICS-1016 key label information to Excel spreadsheet program?
•
Matrix: Can I copy and paste panel layouts across different ECS configuration maps?
•
Matrix: Can I create a control label key on my Matrix +3 frame that switches between two IFB feeds?
•
Matrix: Can I create multiple Telephone speed dials on a Matrix +3 panel for a single TEL-14 interface?
•
Matrix: Can I defeat the the LS cut function on my V-Series Panel?
•
Matrix: Can I delete a port on a Matrix +3 system?
•
Matrix: Can I designate a port with a blank label name?
•
Matrix: Can I determine the firmware version on a Eclipse Panel when it is disconnected from a Eclipse frame?
•
Matrix: Can I disable local key assignment on an Eclipse enabled i-station?
•
Matrix: Can I disable the shift page feature on V-Series panels?
•
Matrix: Can I download rack or panel firmware to multiple frames at the same time using EHX v7.1 firmware updater screen
•
Matrix: Can I drag a second source into PM Pro in Summary view?
•
Matrix: Can I explore the HX DVD and locate the “HX_setup.exe” ?
•
Matrix: Can I generate both Red and Green In Use tallies in EHX 8.5?
•
Matrix: Can I get older versions of ECS to function with Windows 7 32bit platforms?
•
Matrix: Can I get the ethernet addresses of IP panels in the IP manager screen of EHX or ECS?
•
Matrix: Can I get the firmware version of the Eclipse Pico frame via the front panel display?
•
Matrix: Can I have multiple versions of Matrix +3 software on a PC?
•
Matrix: Can I hot swap E-Dante front and rear cards?
•
Matrix: Can I import a linked Eclipse configuration layout with E-FIB fiber cards from ECS 4.2 or 5.1 into ECS 5.2?
•
Matrix: Can I import Eclipse 5.2.4 .ccn configurations into EHX software?
•
Matrix: Can I install an AES-3 option module on a V-Series Desktop panel?
•
Matrix: Can I install ECS 2.2.6 onto a Windows 7 PC?
•
Matrix: Can I install ECS 5.1 or higher on a Windows 2000 PC with SP4?
•
Matrix: Can I install ECS 5.1.3 on a Windows 7 platform 32bit computer?
•
Matrix: Can I integrate any Clear-Com IP solutions into my Matrix +3 intercom system?
•
Matrix: Can I link a Drake 4000 Hi-que card to an Eclipse E-QUE card ?
•
Matrix: Can I Link Eclipse frames together if they are operating different versions of ECS?
•
Matrix: Can I link two EHX enabled Pico frames together via the high speed link?
•
Matrix: Can I locally change the key attribute on a V-panel or on a remote V-panel?
•
Matrix: Can I manually adjust GN, HS mic and sidetone levels at an ECS 5.2 I-station?
•
Matrix: Can I manually upgrade multiple V-panels at the same time via TFTP server software?
•
Matrix: Can I mix a V-Series pushbutton main panel with a rotary expansion panel?
•
Matrix: Can I mix sample rates on an E-Dante card with other Dante connected devices?
•
Matrix: Can I monitor / record crosspoint activity between panels on a Eclipse frame?
•
Matrix: Can I monitor an IFB destination from a V-Series panel on a EHX v8.5.1 frame?
•
Matrix: Can I perform downloads in Eclipse 5.2 while centrally upgrading V-Series panels?
•
Matrix: Can I prevent a radio feed from being turned down / off at a V-Series Panel?
•
Matrix: Can I print out labels for non-display panels (I-stations and ICS 1008 / 1016)
•
Matrix: Can I program a Freespeak II beltpack role as an global IFB on a Eclipse frame?
•
Matrix: Can I program another panel from a V-Panel's local menus?
•
Matrix: Can I program Eclipse Panels on Pico ports 33 to 36?
•
Matrix: Can I program panel keys locally from an ICS-2003 in ECS 5.2 without setting up "Sort Groups"?
•
Matrix: Can I program the Reply key onto an V-Series expansion panel?
•
Matrix: Can I re-orientate V-Panel text to show "Vertical Text" on the panel display?
•
Matrix: Can I read the IP address from the front panel of a Median / Omega frame?
•
Matrix: Can I remotely trigger a relay using inward DTMF access codes on a Eclipse frame?
•
Matrix: Can I rename audio channels in the Dante Controller screen?
•
Matrix: Can I rename the V-Panel shift pages using EHX software?
•
Matrix: Can I reuse AT27C256 EPROMs to upgrade M+3 ICS-92 panels to Eclipse format?
•
Matrix: Can I run ECS 5.2.4 and EHX 7.0 on a PC at the same time?
•
Matrix: Can I run ECS 5.2.5 or lower software on a Delta frame?
•
Matrix: Can I run newer ECS version software with older frame firmware versions?
•
Matrix: Can I run V-Series panels using AES format?
•
Matrix: Can I see multiple IFB sources in PM Pro summary mode?
•
Matrix: Can I select between red and green tally indication in ECS 5.1?
•
Matrix: Can I select multiple items in the ECS Local Advanced Screen?
•
Matrix: Can I setup a wireless connection for an IP enabled V-Series panel?
•
Matrix: Can I setup an outbound TEL-14 IFB call from a Matrix +3 Frame?
•
Matrix: Can I shift pages on a I-Station / V-Series panels in IFB assignment panel mode?
•
Matrix: Can I split the antenna modes on a ECS / EHX enabled E-QUE card?
•
Matrix: Can I split the functionality of the E-QUE card properties?
•
Matrix: Can I spread Agent-IC license across different IVC cards
•
Matrix: Can I still manually control a V-Series panel when it is being "Supervised" by another panel?
•
Matrix: Can I sub in a PSU-101 in for a PSU-102 power supply used in a IMF-1 M+2 system?
•
Matrix: Can I transfer a Micro-Matrix config file to a Compact 72 frame?
•
Matrix: Can I trigger an alarm from the Eclipse Median/Omega frame from a PSU-101 with a power supply issue?
•
Matrix: Can I upgrade an M+3 panel to Eclipse by using the Eclipse firmware updater in ECS?
•
Matrix: Can I upgrade both processor cards at the same time in a Eclipse frame?
•
Matrix: Can I upgrade the E-MADI application, DSP and FPGA via the EHX firmware updater?
•
Matrix: Can I upgrade V-Panels and I-Stations in ECS at the same time?
•
Matrix: Can I use a FIM-202 on Matrix interfaces as well as Panels?
•
Matrix: Can I use a USB to RS-232 adapter to talk to a Matrix + II frame?
•
Matrix: Can I use an IMF-1 Frame with an Eclipse Pico Frame?
•
Matrix: Can I use an older Matrix +2 FOR-22 interface card on a Eclipse Median frame?
•
Matrix: Can I use CCI-2 and or FOR-2 interface front panel cards in a Median or IMF-3 frame?
•
Matrix: Can I use Clear-Com IP products on my existing Matrix+3 frame?
•
Matrix: Can I use EHX self running.exe file?
•
Matrix: Can I use ICS-92T and ICS-102T digital panels on Eclipse frames?
•
Matrix: Can I use my Eclipse matrix and dial out using DTMF to a 3rd party telephone hybrid?
•
Matrix: Can I use ports 33 to 36 on the Pico frame for voice recordings?
•
Matrix: Can I use TEL-12, RLY-8 interface cards with Eclipse frames?
•
Matrix: Can I use the Reply/Answerback key on the V-Series Rotary Panels for general use?
•
Matrix: Can I use V-Series panels with current HX v8.8 firmware on older HX / ECS frames?
•
Matrix: Can I wall mount a V-Series Desktop Panel?
•
Matrix: Can I wire a dynamic microphone directly to an FOR-22 input?
•
Matrix: Can I wire up a footswitch to an ICS-2003 panel to toggle talks on/off?
•
Matrix: Can ICS-21, 22 and 24 panels be used with Eclipse matrices?
•
Matrix: Can MicroMatrix MTX-A8M cards work in a Compact 72 or System 200 frame?
•
Matrix: Can the ICS22 can replace the KB-702 if I have a Matrix?
•
Matrix: Can the ICS-1008 Panel clear / answerback keys be reprogrammed?
•
Matrix: Can the ICS-2003 panel be fitted with a new display module?
•
Matrix: Can you explain the nearby panel function and check boxes in ECS?
•
Matrix: Can you recommend an EPROM burner that can convert M+3 panels into Eclipse capable panels?
•
Matrix: Can't activate the FOR-22 onboard relay via I-Station logic input activate talk key 1 or 2
•
Matrix: Can't connect Eclipse frame to EHX software on Macbook running Parallels
•
Matrix: Can't find the save key status or restore key status in ECS 5.2.3
•
Matrix: Can't get a FSII Transceiver Antenna to connect to a Matrix frame E-QUE card
•
Matrix: Can't import an ECS 4.2 configuration into ECS 5.2 software
•
Matrix: Can't manually release the TEL-14 caller, line is stuck, how do I release it?
•
Matrix: CCI-22 Interface card front panel trim pot shafts part numbers
•
Matrix: CCI-22 interface card null troubleshooting tips
•
Matrix: CCI-22 interface front panel controls / indicator LEDs
•
Matrix: Configuration help connecting a Telos 1 interface to Matrix +2 frame
•
Matrix: CPU-100 Matrix +2 controller card pushbutton functions
•
Matrix: Crosspoint viewer forced listen icons out of sync with local advanced FL settings in ECS
•
Matrix: customer has a old PM-PRO licence , what happens when they upgrade to Eclipse HX Dynam-EC
•
Matrix: Dante Controller crosspoint filters
•
Matrix: Displaying the Port Number and Description Fields in ECS Panel Programming
•
Matrix: Do I need a passcode to operate Production Maestro?
•
Matrix: Do I need a special crossover cable to link two Eclipse frames using E-QUE trunking?
•
Matrix: Do I need a valid Eclipse xxx.hxn file to use PM Pro effectively?
•
Matrix: Do I need Dante Virtual Soundcard to operate an E-Dante card?
•
Matrix: Do I need passcodes to enable the E-QUE card wireless operation in a frame?
•
Matrix: Do I need to downgrade my new IVC-32 card MkII (with Blue PCB) to work with ECS 524?
•
Matrix: Do I need to have administration rights to run HX?
•
Matrix: Do I need to install a ferrite core on the LAN 1 / LAN 2 ethernet CAT-5 cable?
•
Matrix: Do I need to replace Median / Omega frame PSUs in pairs?
•
Matrix: Do I need to setup "Sort Groups" on a ECS 5.2 enabled I-Station in order to locally program the panels keys?
•
Matrix: Do V-Series expansion panels support shift page functionality?
•
Matrix: Do we still support / service the TEL-1 interface card for Matrix+ systems?
•
Matrix: Does Clear-com have any Bluetooth headset options
•
Matrix: Does Clear-Com make an interface frame for the E-QUE, IVC-32, E-FIB cards?

Solution Finder

/

Matrix: Eclipse EHX and ECS Solutions

/

Matrix: Can I program panel keys locally from an ICS-2003 in ECS 5.2 without setting up "Sort Groups"?

Matrix: Can I program panel keys locally from an ICS-2003 in ECS 5.2 without setting up "Sort Groups"?

Owned by Administrator

Apr 06, 2019

1 min read

Loading data...