/
Wireless: Why are my registered CEL-BPs on a CellCom base in "Searching" mode?

Wireless: Why are my registered CEL-BPs on a CellCom base in "Searching" mode?

Apr 06, 2019
Translate page

Question:  I have two new CellCom beltpacks that I registered to the configuration editor software via the 3.5mm cable to the PC running the software.  I can see the beltpack serial numbers in the config editor software screen, but the beltpacks show "Searching" on their LCD displays.  I've power cycled the base but nothing happens with the new beltpacks.  Am I missing something?
Answer:  The new beltpacks have to be registered via the registration cable, but in order for the base base station to "see" these new beltpacks the map has to be downloaded to the base after finishing the registration process, so that the base station will allow the new beltpacks to connect. Once this is accomplished the new beltpacks will see the base station and wake up with the assigned programming.

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT

This solution was provided by Clear-Com via a question submitted to us by customers like you. If you wish to share with us a new solution or update an old one, please follow this link..

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.