Station-IC: I loaded multiple Event licenses on a computer, what can I do to recover them?

Only 1 Event License should be loaded on Station-IC at a time

Loading multiple Event Licenses on a single computer will NOT extend the duration of the license

Only Subscription Licenses allow license duration to be extended by loading multiple licenses

Please contact Clear-Com Support if multiple Event Licenses were Activated at the same time on a single computer.

Please provide Clear-Com with the License Ticket ID the licenses originated from, and optionally the MAC address of the computer that was licensed with multiple Event Licenses, when requesting support.

 

CAN'T FIND YOUR ANSWER? CLICK HERE TO CONTACT SUPPORT


This solution was provided to you by Clear-Com via a question submitted to us by customers like you. If your question wasn’t answered, you need help or you have a recommended solution for our database, please send us an email at support@clearcom.com

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent. Click Here for Clear-Com's privacy statement.