OnSIP Cloud Extension

How to connect your LQ to OnSIP cloud extension provider.


The following directions were pulled from the OnSip website FAQ.

Link: https://support.onsip.com/hc/en-us/articles/360004553271-Clear-Com

The information below is based on the LQ-Series (specifically LQ-R4W8) version (bootmode FUSE)hw:2-2

Step 1: Gather information for each user

Each user has a set of credentials that will be needed to configure each device. For each device that you are configuring, obtain the following:

  • "SIP Address" (Address of Record)
  • "SIP Password"
  • "Auth Username"
  • "Username"
  • "Domain"
  • "Outbound Proxy"

You can find this information in the OnSIP Admin Portal,  "User" tab, click on User's name the device will be configured to expand boxes, "Phone Configuration" box:

Phone configuration section

Step 2: Log into your device through a web browser

The default login is admin/admin

Step 3: Enter your user information from Step 1

SIP Server Settings:
Label -> Whatever you'd like
Registrar/Proxy IP / Hostname ->outbound proxy
Registrar/Proxy Port ->5060
Domain -> Domain

SIP Transport Protocol -> UDP/TCP
SIP Transport Port -> 5060

Label -> Whatever You'd Like
User -> username#authusername - you must have the hashtag (#) between the two with no spaces
Password -> SIP Password 


Step 4: Confirm that your device is registered

In the Admin Portal, click on the "Users" tab. You will see a green "online" notation next to each user with a registered device. 

Assistance outside of registering the device to OnSIP should be directed to the manufacturer.

 Updated: June 2020 

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