Connecting LQ SIP to Cisco Call Manager (CUCM)
Cisco Call Manager is a very common SIP provider. LQ is expecting either single SIP Client accounts or a SIP Client (Advanced) eight-port device to be configured - it is unable to handle SIP Trunks.
When setting up multiple SIP client connections, LQ will often easily connect to the first registration, but fail for subsequent logins. The first course of action to remedy this is to reboot the LQ - this will force a connection attempt of all SIP Clients at once which Cisco will accept.
If given a choice, choose Third-Party SIP Advanced - Standard SIP Non-Secure, and turn off Digest Authentication.
Creating the first line: Adding a New End User (user 1)
CUCM > User Management > End User
Select Add New
Add a unique User ID
Assign a Password
Confirm Password
Add a Last Name (can set for line use (IFB, Phoner, etc) or as user ID to see user/extension as caller ID)
Enter a User Locale (location)
Enter Digest Credential (can be same as password)
Confirm Digest Credential
Save End User Configuration
Creating the SIP Account: Adding a New Device
CUCM > Device > Phone
Add New Device
Phone Type: Select Third-party SIP Device (Advanced)
Select NEXT
MAC: enter all 0s with a 1 at the end (or specific device MAC address)
Description: enter an identifier for the device on the network
Device Pool: default
Phone Button Template: Third-party SIP Device (Advanced)
Owner User ID: (use the user ID created above)
Protocol Specific Information:
Device Security Profile: Third-Party SIP
SIP Profile: Standard SIP Profile
Digest User: (use the first user created)
Save the New Device Configuration
Scroll to the bottom and Apply Configuration
Adding Line to the Account
Scroll to the top-left
Select Line [1] - Add a new DN
Directory Number: same as the End User from above
Select Save
Scroll to the bottom Users Associated with Line, and select Associate End Users
Select the first line and Add Selected (to associate the Directory Number with the User ID)
Scroll to the bottom Users Associated with Line, and select the associated user (hyperlink)
Select Device Association
In User Device Association, select the Phone Icon with the device description for the new line
Save Selected/Changes
In User Management > End User > First User
Scroll down to Directory Number Associations
Set Primary Extension to the first End User
Verify Primary User Device matches the first End User (or the SIP Phone just created)
Save Configuration
On the LQ Device, navigate the CCM > Accounts > SIP
Label: label of Server or Phone System (description of account)
Registrar/Proxy IP/Hostname: connection to Cisco Call Manager system
Registrar/Proxy Port: port of Cisco Call Manager system
Domain: domain of Cisco Call Manager system (if hosted)
Under Accounts, setup your first user account
Label: Label within the LQ software/system
User: User ID within the CUCM software/system
Password: Password within the CUCM software/system
LQ Assignment: assign to the LQ hosting the SIP Connection
Setup Additional Lines (users 2-8)
CUCM > User Management > Add New
Add a unique User ID
Assign a Password
Confirm Password
Add a Last Name (can set for line use (IFB, Phoner, etc) or as user ID to see user/extension as caller ID)
Enter a User Locale (location)
Enter Digest Credential (can be same as password)
Confirm Digest Credential
Save End User Configuration
Adding to Existing Device
CUCM > Device > Phone
Select the LQ Device previously configured for the first line
Select Line [2] - Add a new DN
Directory Number: select the new End User from above (user 2)
Select Save
Scroll to the bottom Users Associated with Line, and select Associate End Users
Select the new line and Add Selected (to associate the Directory Number with the User ID)
Save Selected/Changes
Scroll to the bottom Users Associated with Line, and select the associated user
Select Device Association
In Directory Number Associations, set the Primary Extension to the End User created above for the second line.
Save Selected/Changes
In User Management > End User > New End User
Scroll down to Primary Extension
Verify Primary User Device matches the first End User (or the SIP Phone just created)
Save Configuration
On the LQ Device, navigate to CCM > Accounts > SIP
Add the second line under the SIP Account
Navigate the Device > Maintenance
Select Reboot
Once rebooted, verify both (or all) extensions/lines/users are registered and connected
We Have Provided Step-by-Step Directions In This Video
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