Can I use HCI (API) and VSM application to trigger IFB routes

Can we use VSM (or another automation software) and through the HCI protocol, will it be possible to emulate a panel key? For instance, one key to talk to a stereo IFB : when that virtual key is triggered, it routes the audio from a incoming stream to an already defined stereo IFB.

Answer: Yes, the Eclipse-HX HCI provides VSM (and similar automation software) the facility to route IFB-Callers, IFB-Sources, IFB-Destinations and Returns to IFBs. A stereo destination may have any system IFB routed to either one or both ears.

With a single HCI API message VSM can request the IFB-Caller audio to be routed to any IFB configured in the system.  

 

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