If you need to buy a passcode or need to update your present one, you'll need to have your Matrix Dongle ID.
if you are adding features to an existing passcode, you'll want to make sure that the new passcode issued to you doesn't wipe out what you already have. |
You'll need to find you Eclipse matrix Hardware (dongle) ID number. This is a unique ID number for your Matrix Hardware.
Make sure to let the sales team knows all present licensed features (one AIC license and any other features such as HCI or PM PRO/Dynam-EC) that you already have so the new license they issue won’t wipe out what you already have. |
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