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Problem

Infonote

After upgrading to iOS13, Agent-IC no longer connects to LQ

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  1. Upgrade the LQ firmware to v4.0.64.0 (or later)

  2. Upgrade Agent-IC to v2.4 (or later)

  3. After upgrading, go to network-> security in the CCM and press the orange “regenerate” button to regenerate the security certificate.

A this point Agent-IC should now connect.info

If connecting your updated LQ to a Helixnet system. ensure the Helixnet is also upgrade to V4.1 (or later)

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