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The following are the ports required open for the Clear-Com products listed below:

PORTS

Agent-IC/Station-IC

SIP

LQ

Eclipse Matrix

Helixnet

AES67 PTP

80



x


x

319, 320

x

443



x



512




x


655



x


x

1300




x


4000 -

4015


x

x



5000




x


5353





Optional

5060


x

x



6001

x


x

x

x

42001




x


42003




x


52001 - 52020




x



Info

The information on this page is owned by Clear-Com and constitutes Clear-Com’s confidential and proprietary information, may be used solely for purposes related to the furtherance of Clear-Com’ business and shall not be disclosed, distributed, copied or disseminated without Clear-Com’s prior written consent.


Agent-IC

6001: TCP/UDP – For Agent-IC

LQ:

655: TCP/UDP – For Linking
6001: TCP/UDP – For Agent-IC
80: TCP (HPORTS AGENT IC SIP LQ Eclipse Matrix Helixnet
443: TCP (HTTPS) – For encrypting connection to CCM and data between other devices within the Link-Group
5060: TCP/UDP – For SIP registration
4000-4015: UDP – For SIP audio and signalization traffic

4000-32767 (UDP) (send & receive) for RTP/RTCP communications (2
ports per call)

LQ 4.0 will only use ports 4000 - 4015 locally but will still be able to connect to any
other RTP/RTCP ports.

Helixnet (v4.0 and higher):

Unicast:
80 (TCP) Web Interface, System Management, HMS/HRM Expansion
655 (TCP) Link Group Audio, Shared Database and Timestamps
6001 (UDP) Audio Streams
6001 (TCP) System Management

Multicast (mandatory for Expansion  - Pair by IP workaround available for other functions):
Port 5353 UDP – mDNS, Names, Discovery, Linking, Expansion
Optional for device names and linking, Mandatory for HMS/HRM Expansion

Eclipse:

Matrix discovery on Layout page - 42001 (UDP): bc
Matrix color on Layout page - 42001 (UDP): bc
Map & Firmware download – 42003 (UDP): dir
IVC-32 Connection and Audio; Configurable / Default – 6001 (TCP & UDP)
IP Panel discovery – 5000 (UDP): bc
Matrix event log – 1300 (UDP): dir
Rack to Rack comms – 42001 (UDP): bc & dir
LMC64 – 42003 (UDP): bc
HCI - 52001 - 52020 inclusive (TCP)

IVC/ IPA to V-series/Iris panel: TCP/UDP port set by EHX (default = 6001)

V-series/Iris to IVC/IPA :

handsake : TCP , source port is random.

commination: UDP fixed source port 6001 or 6003(some legacy V-Series panels )

for Linking LQ to GEN-IC

The following ports are needed

Network Ports

Unicast:

Port 80 TCP–Web Interface, System Management
Port 123 UDP–Time Stamps for Service Logs
Port 443 TCP - Secured Web interface, System Management*
Port 655 TCP – Link Group Member Registration*
Port 655 - 664 TCP – Link Group Communication*
Port 655 - 664 UDP – Link Group Audio*
Port 6001 - 6009 (displayed in Gen-IC instance) TCP - System Management*
Port 6001 - 6009 (displayed in Gen-IC instance) UDP - IVP Audio Streams*
Port 22350 TCP – Online Licensing Activation*

*Required

System Management (TCP) and IVP Audio Stream (UDP) port is selected from the range (6001 - 6009) when the instance is started and is displayed in SkyPort:

 


Here are the URLs associated with Gen-IC and a brief description of their purpose:

 

*.clearcom.com (SkyPort website)

*.clearcomdevices.net (IVP Connection to Gen-IC)

*.clearcomdevices.com (IVP Connection to LQ if using provided domain)

*.clearcom-cloud.net (Gen-IC CCM)

us-central1-clear-com.cloudfunctions.net (SkyPort function called by LQ)

www.googleapis.com/robot/v1/metadata/x509/securetoken@system.gserviceaccount.com (Google key endpoint called by LQ)

also see Clear-Com products and their IT requirements