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| I have been asked to provide the log file from my FSII baseII base II unit |
Solution
Using v1.5 or later firmware the FSII baseII base II unit provides various diagnsotic diagnostic tools from the wireless overview screen to the event log and snapshot tools
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The event log screen shows current status information on beltpacks belt packs and antennas
However for a more detailed log file Clear-Com technical support might ask you to provide (email) the support info (snapshot) file
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if your FSII baseII base II system becomes unstable for whatever reason. Please take a copy of the support info file BEFORE you reset or reboot the basestation. Currently (April 2019) any log file stored on the basestation are lost after a reboot. |
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