Troubleshooting: Find E-Dante IP address
In most cases the E-Dante64-HX card will
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be discovered by Dante Controller and be available for configuration in
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the controller’s Routing page.
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Cards that have been ‘misplaced’ and are not visible in the routing screen are
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those that have been configured with a static IP address that falls outside
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the subnet which the PC hosting the controller is on.
To remedy this you need to:
· Find the card IP address in
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the Dante controller
· Make sure both devices, the
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PC hosting the controller and the E-Dante64-HX card are on the same
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subnet
· Access the card and
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reallocate IP as required. If the E-Dante card is on a
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different subnet to the PC, the card will not be visible in the routing screen, but
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will be available under Device Info
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where it will show with a red highlight. Note: Link local is a special case. A
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PC hosting the Dante Controller cannot see an E-Dante card that has an IP addressin the Link local range unless it is set to Link local itself.
See
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Find E-Dante IP PDF (attached) for more detailed information.
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